8-module, 22-exercise, 72-page workbook for this 2-day course teaches advanced features of Omnivex Moxie digital signage software.
1 of 5 multi-day courses developed, produced and updated for the company’s second-generation flagship product.
As sole technical writer working with the executive team, application developers and course facilitators:
- Conceived and designed the course
- Developed 90% of the exercise files, including the data sets and graphic assets
- Developed the student and trainer workbooks
- Facilitated the course internally to prototype the rollout
Omnivex contracted me to professionalize the company’s end-user and internal documentation. Core elements of the multi-year effort:
- Develop repeatable task-based structures for each of the two-dozen products in the company’s software portfolio
- Migrate from Word-based documentation to a topic-based, single-source authoring platform
- Train, mentor and establish a technical writing team to develop superior user-centred documentation
We’ve worked with a lot of consultants over our 15 years. You’re the first one who really knows what he’s doing.
Corie Bannister – CFO, COO