I develop manuals to top industry standards for companies that are ready to take their manuals process and perfect it.
For nearly 20 years I have been delivering manuals for organizations you know such as IBM, FUJIFILM, Cisco, PricewaterhouseCoopers. And also for hard-charging teams like yours that are growing like a weed and need to demonstrate they've got the roots to mature into a tall, proud oak.
I get you there with a simple development path that focuses on your customer and you:
This straightforward approach produces superior manuals and customer goodwill.
“We’ve worked with a lot of consultants over our 15 years. You’re the first one who really knows what he’s doing.”
“You've done an absolutely amazing job, on the first draft! And your changes to the navigation are amazing. This is exactly what we need. Worth every penny.”
“We appreciate very much everything you do for us. It is great work year after year.”