About Paul MacMartin
You can leave as much of your manual development as you want for me to handle. I provide stem-to-stern technical writing services.
From concept development, to debriefing your team leads and subject matter experts. To authoring, to design and graphics, to photography, to video, to production.
On site. Off site. Remote.
All of it.
Great manuals come from professional standards
Handling the whole kit plus caboodle come pretty naturally. Likely from the types of service responsibilities I enjoyed earlier in life.
I was a swim coach and a hockey coach. I ran a neighbourhood lawn-cutting business, and a house painting business that helped me pay for university.
Looking back on these experiences, one feature set stands out to me as particularly character forming — the ability to:
a) figure things out myself
b) deliver the goods
c) make sure I see a smile on the face of the person I’m serving before something feels well done
Today, I’m a well-seasoned contract technical writer with a portfolio of nearly 100 sole‑authored customer manuals.
My problem solving skills and my technical writing tools match the sophistication of your technical writing objectives and your product’s innovative technologies.
These elements of our service equation advance. What stays the same for me is my commitment as a professional to deliver what you measure as success.
I’ll get you there
When you’re developing your cloud processes and your APIs, I’m developing the manuals that give your customers the skill and insight to achieve the economies of effort and scale that make your innovations the indispensable tools that make their Internet ventures a success.
When you’re developing marvels of integrated system engineering, I’m developing the manuals that make operating your technology feel as simple and straightforward as opening a door.
Whatever your technology, I lift your manuals to a level that establishes your product as fully complete and committed to meeting the moment-by-moment needs of your customer.
Professionalize your manuals now
Call me now and let’s discuss how you want to professionalize your manuals.