Instructional materials, system administration guides and system architectures for the Big-4 accounting firm’s national document management system, based on the Documentum distributed architecture system.
As sole technical writer on the project, worked closely on a team with the project manager, IT systems engineers and national technical communications manager.
Paul organized the procedures as documents in Lotus Notes (innovative for the time) and created a comprehensive system architecture diagram on a huge board that the project manager kept at her workstation for years.
Nancy Hall-Chapman – Manager, Technical Communications, Canada IT
